Refund Policy | HappyHealing HappyFeeling
Damaged or Incorrect Product Replacements
Refund Policy
At HappyHealing HappyFeeling, every saree is thoughtfully handcrafted with love, care, and deep respect for our traditional weavers. Each piece undergoes strict quality checks before being delivered to you.
Our store policy offers replacement only for eligible damaged or incorrect products. We do not offer refunds under this policy.
Replacement Eligibility
We offer replacement in the following cases:
- The product received is severely damaged or you have received an incorrect product
Conditions for Replacement
To be eligible for a replacement:
- You must inform us within 48 hours of delivery
- A clear unboxing video and images are required as proof
- The saree must be unused, unwashed, and in its original packaging
Replacement Process
- Once your request is reviewed and approved, we will arrange a replacement for the same product
- If the same product is unavailable, we will offer an alternative of equal value
Non-Eligible Cases
We do not provide replacement for:
- Minor color variations (due to lighting or screen differences)
- Slight irregularities (these are natural in handloom products)
- Change of mind or personal preference
We truly appreciate your understanding and support for handcrafted traditions. Your trust helps us honor and sustain the artistry of our weavers. 💛